FAQs

What is the difference between sterling silver, Thai fine silver and vermeil?

Sterling silver is .925 pure silver. Bali and Turkish silver are both .925 sterling silver. Thai fine silver is .95 to .99 pure silver. Gold vermeil is 14k-24k gold plated sterling silver. 

How long will it take to receive my package?

Orders typically ship within 1-3 business days via USPS Ground Advantage (Previously known as First Class) or Priority Mail. You can expect to receive your package within 1-6 business days after shipping, depending on method of shipping, where you live, and whether or not there are any other unexpected delays such as weather, etc. Feel free to message me if you need expedited shipping. 

Do you ship internationally?

Due to USPS shipping restrictions on precious metals, I am currently unable to ship internationally. 

What is your return policy?

I want you to be completely happy with your purchase. If for any reason that is not the case, please reach out and we will work together to come to a resolution. I gladly accept returns and exchanges. Please contact me within 7 days of delivery, and ship items back to me within 14 days of delivery. Buyers are responsible for shipping fees and obtaining a tracking number when sending back a return. If the item is not returned in it's original condition, the buyer is responsible for any loss in value.

 What if I want something in a different size?

If you would like a bracelet or necklace in a different size, I am happy to make the necessary adjustments whenever possible. For earrings, I am usually able to switch out the ear wires if you prefer a different style than what is listed in the photograph. Just send me a message with your request before purchasing and I will let you know if I can do it.

Do you offer gift wrapping?

Each piece of jewelry you purchase is carefully wrapped in tissue paper and sent in a silver organza bag. Perfect to gift yourself or to someone else. I also offer a more deluxe gift wrapping. Please contact me if you're interested!

Do you do custom orders?

Yes! I love doing custom orders. Contact me here.

Any other questions about your order?

Please contact me here !